• Handcrafted Venetian masks are generally delivered within 7 working days.
• Capodimonte ceramics, made to order by Italian workshops, require an average lead time of 28 working days to respect the artisanal production process.
  
  

To track your order, simply visit the order tracking page and enter the tracking number received in your shipping email.

Our creations are shipped by recognized carriers such as:

• FedEx
• DHL
• Poste Italiane
• or their local partners depending on the destination.

A tracking number is systematically provided upon shipment.

Your signature is systematically required to confirm delivery.

Yes. All our shipments are covered by transport insurance suited to the value of the works being shipped.

The delivery fees displayed at checkout specifically take this coverage into account.

Each piece is prepared with the utmost care.

The ceramics generally benefit from reinforced double packaging specially designed for fragile and valuable items.

Thanks to these precautions, transport incidents are extremely rare.

Yes. In the event of a visible anomaly (damaged, opened, or dented package), it is essential to state precise reservations to the carrier upon delivery.

This step is necessary to enable the activation of transport insurance with our partner.

Any anomaly must be reported within a maximum period of 48 hours after receipt.

In the event of reservations validly issued at the time of delivery, an insurance procedure will be initiated which may result, depending on the case, in a replacement or a refund.

As our creations are made or prepared to order by Italian craft workshops, we invite our customers to carefully check the dimensions, specifications, and photos before confirming their purchase.

However, in accordance with current regulations, returns for withdrawal are accepted within a period of 14 days following receipt of your order.

Return shipping costs remain the responsibility of the customer, in accordance with our general terms and conditions of sale.

Yes. All our shipments require a signature upon delivery to ensure you receive your order and to guarantee the safety of the artworks being transported.

If you are not present at the time of delivery, you will be contacted by the carrier and a delivery notice will be left for you. You will then be invited to schedule a new delivery date.

Yes. Our decorative pieces are crafted according to the Italian Capodimonte tradition and bear the famous “N” hallmark, the iconic mark of this artistic school.

They are created in a family workshop established in the historic district of Nove and Bassano del Grappa, an area renowned since the 17th century for its excellence in art ceramics.

Slight variations in shape, color, or finish testify to the unique character of each creation.

Authentic Capodimonte style creations are distinguished in particular by:

• the finesse of their details
• their flowers, including the famous rose, crafted by hand
• their meticulous finishes
• their famous “N” hallmark

This last symbol being recognized as part of this Italian artistic tradition.

Our collections are selected from workshops that perpetuate this artisanal heritage.

Yes. Like any ceramic or porcelain work, they require some precautions for transport and display.

Placed in a suitable environment, they retain their brilliance and beauty for a long time.

Centerpieces and vases are perfect for a dining room.

While clocks, sculptures and lighting in Capodimonte ceramic help create a true focal point in an elegant room such as a living room or an entrance hall.

Yes. Authentic and hallmarked handcrafted creations inspired by the Capodimonte tradition are particularly appreciated by lovers of Italian decorative art.

Their value lies above all in their quality of execution, their rarity, and their timeless nature, which continue to appeal to collectors and enthusiasts of Italian decorative art.

Our creations are made of Italian artistic ceramic according to the Capodimonte tradition.

Each piece is shaped and assembled by hand, decorated with individually sculpted flowers, and then, where applicable, with:

• transparent crystalline glaze
• 24-karat fine gold gilding
• decorative Swarovski crystals.

This artisanal process gives each creation its unique character and richness of detail.

Each Capodimonte creation is the result of a long artisanal process carried out entirely by hand:

• Molding of the piece's main structure
• Manual assembly of the decorative elements
• Shaping of the roses and flowers, petal by petal
• First firing at a high temperature
• Hand painting by the artisans
• Application of a transparent glaze to reveal the depth of the colors and the brilliance of the piece
• Second firing to permanently set the decorations
• Depending on the model, the addition of 24-karat fine gold gilding or decorative Swarovski crystals
• Final quality control before shipping

Yes. Our masks are authentic handmade creations made in the Veneto region, the historic area of which Venice is the cultural capital.

Each mask is accompanied by a certificate of authenticity attesting to its Italian artisanal origin.

These are handcrafted by a family workshop founded in 1975, which perpetuates the tradition of the Venetian master mask makers, inherited from the Venice Carnival and passed down since the 14th century.

Our masks are made from handcrafted papier-mâché, a material that is simultaneously lightweight, durable, and comfortable to wear.

Each creation is then hand-decorated using carefully selected materials:

• Decorative fabrics, lace, and macramé
• Trimmings, braids, and cords
• Beads, decorative stones, and Swarovski crystals depending on the model
• Openwork metal ornaments and exclusive elements designed by the studio
• Paints and finishes applied by hand

Each mask thus possesses a unique character, the result of true Italian artisanal craftsmanship.

The creation of a Venetian mask requires numerous artisanal steps:

• Preparation and molding of the papier-mâché
• Manual drying and smoothing of the surface
• Application of the base color
• Hand-painting of decorative motifs and baroque ornaments
• Painting of facial details (eyes, lips, expressions)
• Addition of fabrics, lace, and trimmings
• Application of beads, crystals, and metallic elements
• Quality control and final touches
  

Each mask is entirely hand-decorated, making it unique.

Yes. Most of our masks are designed to be worn during masquerade balls, prestigious events, or carnivals.

We would like to draw your attention to the fact that since some of our models reach 60 to 90cm, they are intended more for use as wall ornaments.

To find out more, discover our two collections of Venetian masks for:

• Wall decoration
• Men and women